Call Courier Tracking
Track Your Call Courier Shipment Status Online
Call Courier tracking in Pakistan made simple. Enter your tracking number to see the latest delivery status, each step on the way and cash on delivery details. Old Call Courier numbers and newer PostEx numbers can both be searched here.
Call Courier Is Now PostEx — What This Means for Tracking
Call Courier now runs as part of PostEx, and its website (callcourier.com.pk) sends visitors to PostEx (postex.pk). Whether you have a Call Courier number, a Call Courier number on a PostEx label, or an old number from before the move, you can search it here. What we have not checked is whether every old number still works in PostEx’s current system. No official source says either way.
Accepted for Lookup
Fully Supported
callcourier.com.pk → postex.pk
To see how both brand names can appear on labels, SMS messages and receipts, read our common questions about Call Courier and PostEx.
Everything You Need for Call Courier & PostEx
Direct links to verified rates, helpline directories, status explanations, and support to streamline your delivery experience.
Call Courier Rates Calculator
Calculate domestic courier tariffs, PostEx COD charges, and volumetric weight (L × W × H ÷ 5000) before booking your shipment.
Tracking Status Meanings
Decode every milestone scan including “Out for Delivery”, “Arrived at Facility”, or “Return to Shipper”.
Call Courier Helpline
Call helpline (042) 111-786-227, find branch express offices, and access official PostEx email support channels.
Delivery Transit Times
Check typical transit turnaround times between Lahore, Karachi, Islamabad, and nationwide delivery routes across Pakistan.
Tracking FAQs & PostEx Info
Find answers to common questions about tracking without CN, COD parcel unboxing videos, and the PostEx merger.
Contact Support Desk
Have questions about using our tracking utility or want to report an issue? Message our independent support team for quick assistance.
Use the number Call Courier gave your parcel
Do not mix up the Call Courier tracking number with the shop’s order number. Look in the shop’s shipping SMS for the courier’s number before you search.
For urgent problems, contact Call Courier directly. An error on our site does not mean the courier refused your parcel.
How to Use Call Courier Tracking
Follow these four steps to track your Call Courier parcel and see its updates. It works the same whether you call it tracking by tracking number or a CN lookup.
Locate Your Consignment Number
Find your Call Courier tracking number in the SMS, on the receipt under the barcode or in the shop’s shipping email.
Enter the CN Digits
Type the digits into the box above. We remove extra spaces for you. Do not add any letters.
Press Track Parcel
Press Track Parcel to look up your parcel.
Review Your Shipment Timeline
Read the list of updates to see where your parcel is and what happens next.
Call Courier Shipment Status Checkpoints Explained
Every Call Courier update comes from a barcode scan. Here is what each main step means for your parcel.
The sender has booked the parcel in the Call Courier / PostEx system. It is waiting for a rider to collect it.
Call Courier has collected the parcel from the seller and scanned it at the local branch.
The parcel is travelling by road between sorting hubs in different cities.
The parcel has reached the hub in your city and is being sorted for your area’s rider.
A local rider has the parcel for delivery today. Keep your phone on, and have the COD cash ready if you need to pay.
The parcel has been handed over, and any COD amount has been collected.
The rider tried to deliver, but could not reach you or the place was closed. It will be tried again.
Delivery is paused because of an incomplete address, a phone problem or no access to the address.
After failed delivery attempts or a refusal, the parcel is going back to the seller.
Check the delivery estimate for your own parcel
For an old Call Courier number, ask the sender which support contact can check it now. Keep any delivery estimate you were given with your booking. PostEx’s general service details do not tell you when an old parcel will arrive.
How Many Days Does Call Courier Take to Deliver?
We have not found an official delivery-time table to quote, so here is how routes compare instead. Parcels within one city (Lahore to Lahore, Karachi to Karachi) are usually fastest. Routes between big cities with good road links, such as Lahore to Islamabad or Rawalpindi, run most often. Long routes like Karachi to Lahore or Karachi to Peshawar take longer. Interior Sindh, South Punjab, Balochistan and AJK are reached by smaller local routes that run less often, so they are usually slowest.
See the full Call Courier delivery time guide for more about missed deliveries and new tries.
Call Courier Rates and Charges
Prices are based on weight or size, whichever is higher. Size-based weight is worked out as (length × width × height in cm) ÷ 5000. Extra charges, such as a COD fee or fuel charge, may be added. We could not check the exact amounts, so ask Call Courier or PostEx for a quote.
Full breakdown in the Call Courier rates guide.
Cash on Delivery (COD) Tips for Call Courier Parcels
Simple tips for online shoppers paying cash on delivery with Call Courier. Knowing these helps you protect your purchase and sort out problems quickly.
Pay first, then open
Riders usually deliver the parcel sealed and cannot open it before you pay the full COD amount. Call Courier only carries the parcel and cannot check the item. Check the amount on the flyer before you pay.
Film yourself opening the parcel
We suggest filming one unbroken video as you open your parcel, showing the label, the sealed parcel and the items inside. This helps if something is missing, wrong or broken and you need a refund or replacement from the seller.
Why Would a Parcel Be Returned to the Seller?
A parcel is usually sent back only after delivery really cannot be done, not after one missed call. The most common reasons are: your phone was not answered on several tries, you refused the order or the COD amount, the address could not be found (no house number, street or landmark, especially in new housing societies), or you were away longer than the branch could hold it and nobody collected it for you.
If your status shows a return, our full RTS guide explains how returns work and how to catch a parcel before it leaves your city.
When Riders Deliver, and Why Tracking Goes Quiet
In big cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad and Multan, riders cover set areas, Monday to Saturday. Offices are often visited earlier in the day, before staff go home, so the parcel is not missed.
Tracking that has not moved does not always mean a problem. Four common reasons: the booking was made online before the parcel was collected, so “Booked” can stay for a while; the parcel is in a sealed truck on a long route (Karachi to Lahore, Rawalpindi to Multan) and is not scanned on the way; it arrived at night and is waiting for the morning sort; or it arrived on a Sunday or public holiday, when trucks keep moving but local delivery and customer service stop until the next working day.
More detail in the Out for Delivery guide and the tracking not updating guide.
Call Courier Tracking FAQs
Answers about Call Courier tracking, the move to PostEx, delivery days, COD and how to get help.
Can I track Call Courier with a mobile number?
How do I track a Call Courier parcel on this site?
Where is the Call Courier tracking number on a PostEx label?
Can I still track old Call Courier parcels after the move to PostEx?
What is the difference between Call Courier and PostEx tracking?
What does each Call Courier status mean?
Why does my Call Courier tracking not update overnight?
How does cash on delivery (COD) work with Call Courier?
What happens if the rider cannot reach me?
How do I calculate Call Courier parcel delivery rates and courier charges?
How do I contact Call Courier customer support?
Is this website officially part of Call Courier or PostEx?
Call Courier Contact Details
Official ways to contact Call Courier customer care.
Customer Helpline
National UAN Assistance
(042) 111-786-227
Mon–Sat: 09:00 AM – 06:00 PM
Corporate Head Office
Main hubs: Lahore, Karachi, Islamabad, Faisalabad, Multan
Lahore, Punjab
Pakistan
Call Courier Guides
Guides on Call Courier shipping, tracking and the move to PostEx.
How to Track Call Courier
How to track a Call Courier parcel online, step by step.
Tracking Number (CN) Guide
What the tracking number looks like and where to find it.
Status Meanings Dictionary
Every status, from Booked and In Transit to Out for Delivery and returns.
Tracking Not Updating
Why scans pause between hubs and what to do.
Delivery Time Schedules
What affects delivery time for Call Courier parcels.
Cash on Delivery (COD) Rules
Paying the rider, sealed parcels and problems with sellers.
Parcel Not Received?
What to check first, including old numbers and PostEx.
PostEx Transition Guide
Why callcourier.com.pk now goes to PostEx and how to track old parcels.
Sunday & Weekend Delivery
No Sunday delivery, Saturday deliveries and holidays.
Pickup Cutoff Times
Business pickup times (11 AM to 5 PM) and what to prepare.
Complaint & Dispute Helpline
How to report fake delivery attempts and rider problems.
Hubs and 650+ Places Covered
Main hubs and the places Call Courier delivers to.
Merchant Portal Migration
How sellers use the PostEx dashboard for bookings and COD payments.
Need Help With a Call Courier Parcel?
To hold a parcel, change an address or talk about your delivery, call the Call Courier helpline.
Reviewed: 2026-09-13
Independent Third-Party Tracking Utility
Call Courier Tracking is an independent web application. We are not owned, operated, or endorsed by Call Courier or PostEx.